Mentor and coach your company employees with The Training Factor's built-in Help System. Never allow any issue to fall through the cracks again. It is our philosophy that issues are simply opportunities for correct training. When you implement our mentor and help desk system, you will better understand the needs of your employees, better understand how to staff support teams, and know which training programs need to be developed.

Benefits:

• No searching through emails to re-find an issue
• Employees have access to their support issues
• Customizable issue categories
• Issues are easily assigned
• Dashboard with Open and Closed items
• Maintain an information train of support activities