As part of their best practices, it is important for employers to train employees on ways to promote, achieve and value diversity in the workplace. Diversity must start at the top with accountability measures in place in order to enforce the initiatives throughout the company. Individuals and companies who promote diversity will see improvements in recruitment, retention, morale and customer relations.
Course Subjects:
Define Diversity
Describe stereotypes
List strategies for removing barriers
Use active listening skills to receive messages in a diverse population
Understand body language
Identify ways to encourage diversity in the workplace
