Many times, due to the market, product and competitors' pricing structures, the only place on the Profit and Loss Statement to create a profit is by being diligent, forward thinking and frugal in the maintenance department. This course focuses on the financial impact the maintenance department has on the bottom line.

Course Concepts:

• Net Operating Income, the budgeting process and key financial terminology
• Purchasing and inventory controls
• Managing the make ready process for enhanced NOI
• Skills to achieve a higher level of customer satisfaction and resident retention
• The impact of preventative maintenance on your community's profitability