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Why choose
The Training Factor for your mystery shopping service?
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1. The Personalized Touch
We are committed to the success of your company. You become
part of our family and we are invested in the proper training and
retention of your employees.
2. Performance Evaluation and
Analysis Feature.
If you use The Training Factor LMS, this feature allows us to upload all
of your employee evaluations to your employee’s transcript page. Your
employee will be able to see their evaluation, see and/or hear their
secret shop, and receive training based on their performance analysis!
3. Flexibility
As you know, we are constantly changing with the needs of our
clients. If you need something, we will bend and flex to suit those
needs.
4. Archiving
Your shop videos/audios and reports will be archived so you can access
them for years to come.
5. Curb Appeal
Along with your onsite shop, we also provide a Curb Appeal evaluation at
no cost. This is an invaluable tool to make sure your properties are in
top shape and appealing to your future residents.
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Become a Mystery
Shopper
We are seeking mystery shoppers across the country.
Contact us for opportunities!
Free Comprehensive Training Included!
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Internet Mystery Shops
 You
paid a lot of money to get that internet lead, ever wonder if and how
your staff is following up? We will evaluate the response time and
quality of the email correspondence received from your communities.
Request Info/Order $25
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Recorded Telephone Mystery Shop
 Our
secret shopper will pose as a potential
resident, record the call and evaluate your leasing professional in
areas of: greeting, information gathering, building value, closing
skills, appointment setting and follow up.
Request Info/Order $45
Onsite Mystery Shop
 Our
secret shopper will pose as a
prospect, visit your site and view an apartment. Leasing Professionals
are evaluated in the areas of: greeting,
professionalism, information gathering, product demonstration, value
building, closing techniques and follow up.
Request
Info/Order $105
Recorded Video Mystery Shop
 Our
secret shopper will pose as a prospect, visit your site and view an
apartment and record the entire visit on video with a hidden camera.
Leasing Professionals are evaluated in the areas of: greeting,
professionalism, information gathering, value building, closing
techniques and follow up.
Request
Info
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