Writing is a key method of communication for most people, and it’s one that many people struggle with.  This online course will give you an overview of the most common business documents, giving you that extra edge in the workplace.

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Writing is a key method of communication for most people, and it’s one that many people struggle with.  This online course will give you an overview of the most common business documents, giving you that extra edge in the workplace.

• Understand basic concepts in sentence and paragraph construction.
• Layout the basic structure of email messages, business letters, and business reports.
• Know tips and techniques to use when deciding the most appropriate format to use for email messages, business letters, and business reports.
• Know tips and techniques in writing email messages, business letters, and business reports.
• Understand proofreading and understand techniques in improving proofreading skills.
• Understanding peer review and how it can help you.

Writing is a key method of communication for most people, and it’s one that many people struggle with.  The building block of any writing is words. Failure to use words properly can affect the overall impact of your prose.  This can especially (affect or effect?) you when (you're or your?) writing a business letter or email. With the tips, tricks and cheat sheets provided in this course, you'll be well on your way to becoming a spelling superstar!

• Recognize commonly misused words and use them correctly.
• Know tips that address general spelling guidelines
• Understand subject-verb agreement
• Use verb tenses correctly
• Use commas correctly
• Use pronouns correctly
• Use capitalization correctly
• Create a cheat sheet to help you remember all the spelling and grammar rules
• Understand proofreading and understand techniques in improving proofreading skills.
• Understand peer review and how it can help you.

Success in any industry relies on relationships, whether with co-workers, clients, suppliers or investors. When you’re well mannered and considerate in dealing with others, you create engaging, productive and long term business relationships.

This course will introduce participants to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations.

Course Concepts

• Define etiquette and provide an example of how etiquette can be of value to a company or organization.
• Understand the guidelines on how to make effective introductions.
• Identify the 3 C’s of a good impression.
• Use rituals to make your life run smoother.
• And much more!!

Learn the fundamentals of using Microsoft Word 2007: navigating around the new 2007 interface, editing and formatting text, paragraph formatting, changing borders and shading, inserting photos, proofing, printing and more! You'll also learn how to speed up your productivity with shortcuts and templates. There is something for everyone to learn!

Course Concepts

• Learn how to navigate in Microsoft Word 2007
• Find out how to insert pictures in your document
• Practice formatting text
• Get familiar with the ribbon
• Discover the Clipboard and how to use it
• Adding bullets, borders and shading
• Working with SmartArt, WordArt and Clip Art

Time Management most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set. This process results in a plan with a task list or calendar of activities.

In this course you will learn:

• Time management planning.
• Time management skill set.
• Planning and prioritizing.
• Overcoming procrastination.
• Organizing your workspace.
• Efficient delegation.
• Use rituals to make your life run smoother.
• And many more!!