In episode IV of our series “As the Apartment Turns” we focus specifically on our maintenance teams. Our apartment maintenance professionals play a significant role in resident retention. Their skills and efficiency when dealing with common maintenance items can serve as a great memory impression on your residents. When the maintenance team handles a job [...]
Media and public relations policies are absolutely critical. A few years ago a public relations blunder could easily be contained within a local area, but these days with social media that is absolutely impossible.
There are many different situations that require solid public relations and media education. Fires, crime, natural disasters, bed bug infestations and many [...]
Episode II of our series “As the Apartment Turns” really highlights the need for management to have solid conflict resolution skills. We live in a volatile and stressful world. Many times life stresses and worries are taken out on others in the workplace.
Episode II is an example of what not to do. Anyone who is [...]
Fair housing is not something to joke about. From a compliance standpoint it is still one of the biggest challenges that property management companies face with their team. Take a peek at these three articles that I came across this week.
A history of housing discrimination
Always Respond to Reasonable Accommodation/Modifications Requests. PLEASE.
Deaf student sues, claiming Portland [...]
In honor of Fair Housing month we decided as a team to put together a post Jeff Foxworthy style. Below you will see some of the typical blunders that can really get you in Fair Housing hot water. The first set of blunders comes from our team at the office.
Brian
If you make a comment about [...]
We are all guilty of procrastinating in one way or another. There may be parts of our job that we hate doing but we have no choice. We hate working on our taxes so we put it off until tomorrow. We may be assigned projects that just seem tantamount to climbing a mountain and so [...]
Your career path cannot be taken lightly. It is not something you can leave up to chance and yet complacency can set in so quickly that we can’t see our way out of our current position. In my network there seems to be a plethora of posts about physical fitness and accepting personal physical challenges [...]
Do your employees pay their own liability? That is a good question isn’t it? I am sure it is an easy answer as well; perhaps even a preposterous question even to pose. However from time to time I will come across folks who will state to me that they do not want a training program to [...]
Turning a new hire to a great hire is not a simple add water and stir process. It takes a tiered approach and a comprehensive strategy in order to produce the optimum results. Too often we see scenarios where someone is hired and left to fend for themselves in their new job position. This typically [...]
Mobile marketing is a critical element for multifamily. With the various apps that are available and the unique niches they provide we cannot help but at the very least be aware and in tune with their possibilities. I am going to summarize five: Pinterest, Instagram, News Booth, PicFrame and Forkly.
Pinterest
This tool seems to be hitting [...]
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