Apartment Training
About a month ago I passed a gym on my way home from my gym, yes just like tax credit properties being built within 2 miles of each other,there are gyms built within the same distance. Anyways, I saw a banner on their building that said “Start a Revolution”. Now I know that was geared [...]
Achieving a waiting list for your apartment community is the Holy Grail of apartment marketing. It is not easy and very few have achieved it. Even though our current market is a hot bed for rentals right now it should not mean that we slack our hands in any way.
The following is a guest post by Renee Saar- VP of Implementations for The Training Factor
Getting along with coworkers, selling your apartment to a once-unwilling customer, solving customer service issues, creating peace among office employees…what do all of these things have in common? They all require emotional intelligence. We often speak of intelligence from an [...]
Get inside a mystery shopper’s head. Learn what they look for when scoring your Internet responses.Learn the 12 tips on how to ace your multifamily Internet Shops.. It will make all the difference in you scores.
Over the course of the weekend a really active discussion about mystery shops took place on our Facebook page. What inspired me to post the topic was yet another conversation I had with someone who voiced their frustration over the fact that their company uses mystery shops as a firing instead of a training tool.
The Golden Fleece for most of us on our Facebook pages is interaction of some sort. It shows that what you post is of value to your page members and it gives you a sense of accomplishment for your efforts. There has been a lot of semantics over whether its engagement or participation [...]
The Training Factor is always looking for ways to support multifamily education. We are proud supporters of the Peggy Waskom Super Bowl, an event that supports GAIEF and future careers in the apartment industry. We have come to realize that there are numerous individuals who are interested in a career in multifamily and [...]
A guest post by Dr. Debbie Phillips
Georgia Apartment Industry Education Foundation Students today are enjoying a wide variety of career opportunities and among those that are attracting a great deal of attention is that of apartment management and maintenance. The upsurge in demand for apartments is a product of many factors and this demand for [...]
Mystery shops provide a unique opportunity to go one of two directions with your team. You can either sit on a bunch of scores and make a determination of who is going to get fired or you can use the scores and the aspects of the report to provide further education and apartment leasing training [...]
I am sure at one point we have heard someone say that at your company. From time to time we hear it as well especially from those who have never been in a training program before. The title of this post is a quote from an employee to their training director. Some folks just think [...]
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